Account Director

If you’re a Senior Account Manager ready for that next step, or an established Account Director looking for a more strategic, grown-up agency environment - this could be exactly the kind of opportunity worth exploring.

We’re partnering with a highly respected independent healthcare communications consultancy that’s built a strong reputation for combining strategic thinking, digital expertise and genuinely collaborative client partnerships. They’re not about layers of hierarchy or “bums on seats” account handling - they’re about smart people doing meaningful work that helps healthcare brands connect with audiences in more human, impactful ways.

This is an opportunity to join a close-knit, ambitious team where your voice will be heard, your ideas valued, and your contribution visible from day one.

Everything you need to know about the role

This is a hands-on strategic client leadership role where you’ll take ownership of key healthcare and pharmaceutical accounts, acting as a trusted advisor to clients while helping shape the future direction of projects and partnerships.

You’ll:

• Lead strategic healthcare communications and digital programmes from planning through to delivery
• Build trusted senior-level client relationships and become a genuine extension of their team
• Challenge thinking, bring fresh ideas and confidently guide clients towards smarter solution
• Oversee integrated campaigns and content programmes designed to engage healthcare professionals in meaningful ways
• Work closely with strategy, creative, content and digital specialists to deliver joined-up, high-quality work
• Spot opportunities to grow accounts organically and contribute to wider business development activity
• Manage budgets, timelines and delivery across multiple projects while maintaining exceptionally high standards
• Mentor and support junior team members, helping develop capability and confidence across the wider client services team
• Play a visible role in shaping agency culture, standards and ways of working

Experience and qualities that make you a strong fit

• Strong healthcare/pharmaceutical agency experience within client services or account management
• Experience leading complex client accounts and multi-stakeholder projects
• Confident building relationships with senior clients and guiding strategic conversations
• A strong understanding of digital healthcare communications, content strategy and omnichannel engagement
• Comfortable working with scientific or clinical content and translating complexity into compelling communications
• Commercially aware, with experience managing budgets and identifying opportunities for account growth
• A collaborative, solutions-focused mindset with the confidence to challenge constructively
• Someone who enjoys balancing strategic thinking with hands-on delivery
• Previous mentoring or team leadership experience would be highly valuable
• Ideal for either an ambitious SAM looking to step into an AD role, or an experienced AD seeking a fresh challenge in a more agile independent environment

What’s on offer?

• Competitive salary package depending on current level and experience
• Fully remote working model (UK based) with a strong focus on trust and autonomy
• The chance to work on genuinely impactful healthcare and digital transformation projects
• A supportive, values-led culture where collaboration genuinely matters
• Career development and progression opportunities within a growing independent consultancy
• Regular team meet-ups, socials and collaborative workshops
• A role where you’ll have real influence internally as well as externally with clients
• The opportunity to join an agency that values strategic thinking, curiosity and long-term partnerships over process and politics

Could this be the role for you?

If you’re looking for a role where you can step up strategically, build deeper client partnerships, and be part of an agency where your contribution genuinely matters - I’d love to tell you more.

Apply today or send your CV to [email protected]

Unless otherwise stated, if applying for a job within the UK or European Union, you must ensure that you are already authorised to work there.
Carrot Recruitment acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression.

If there are any arrangements or adjustments we can make to assist you at interview then please let us know and we’ll be more than happy to assist.